Purpose specifications and data collection
In general, you can browse the Hôtels Gouverneur Web site without disclosing any information about yourself. If you visit the Hôtels Gouverneur Web site to read or download information, we collect and store only the following information that is automatically recognized: the date and time, the originating IP address, the domain name, the type of browser and operating system used (if provided by the browser), the URL of the referring page (if provided by the browser), the object requested and the completion status of the request.
Cookies and other technologies
As described above, we sometimes collect anonymous information from visits to our site to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on the Hôtels Gouverneur Web site, but we do so in ways that keep the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our site, and to help us make our site more useful to visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.
We collect the anonymous information we mentioned above through the use of various technologies, one of which is called "cookies". A cookie is an element of data that a Web site can send to your browser, which may then be stored on your hard drive. Also, when we collect personal data from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request stage. We collect the personal data that you volunteer on registration to our newsletter, order, survey, other forms, or by email.
We do not associate the information stored in a visitor's cookie with any other personal data about that visitor. All our employees and processors who have access to personal data and are associated with the processing of that data are obliged to respect the confidentiality of data.
If you choose to sign up to our promotional newsletter, we will never disclose your personal information to other parties. The information disclosed is intended only for the Hôtels Gouverneur personal usage.
Individual participation / Access
You can ask us whether we are keeping personal data about you, and you can also request to receive a copy of that personal data. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you the personal data. We will make a sincere effort to respond in a timely manner to your request to the previous questions or to correct inaccuracies in your personal information.
Last update: May 2016